Do not trust this place to do quality work on your vehicle. Took my car in for an alignment after doing some suspension work. Seems like their machine is not calibrated properly, even though the alignment showed it was within specs on their sheet, my car pulls to the right. I brought the car back the following morning to have them recheck their work and all they do is make excuses, blame the tires (which are brand new, just installed a week ago), blame that suspension components are bad and installed incorrectly. They were gonna charge me to have someone check their work, just ridiculous. They will do everything in their power not to correct their lazy work. The main... read full review
November 2023
Expensive waste of time.spent 3 hours waiting on an alignment and they didn't fix the alignment. They put the car on the rack, printed a sheet after I'd been there two hours, didn't deliver it, pulled my car off the rack and parked it. With no one else in the stalls. And it wasn't until another hour and 15 later and I went out into the parking lot to just see if anyone was going to do ANYTHING AT ALL. and said it'd be another half an hour of labor to take a plastic panel off my car so they didn't perform the alignment. That they know is out. That I told them was out.That'll be 50 dollars. check your wheels. Yes it's out,... read full review
September 2022
BLUF: Keaton's customer service literally saved my life.Came here to get my tire pressure back to speed but couldn't figure out if I was using the air right. I'm not car savvy. Went inside and asked for assistance and Keaton went out of his way to confirm I was doing things right. I then proceeded to ask questions about potentially fixing my tire due to the continuous loss of pressure and despite how busy they were he gave me a solid unsugarcoated response then gave me the contact info to see if anything opens up for that day for a simple 10 minute fix. I would not have called that AFTERNOON if he didn't give me the number and would have driven home... read full review
Do not trust this place to do quality work on your vehicle. Took my car in for an alignment after doing some suspension work. Seems like their machine is not calibrated properly, even though the alignment showed it was within specs on their sheet, my car pulls to the right. I brought the car back the following morning to have them recheck their work and all they do is make excuses, blame the tires (which are brand new, just installed a week ago), blame that suspension components are bad and installed incorrectly. They were gonna charge me to have someone check their work, just ridiculous. They will do everything in their power not to correct their lazy work. The main... read full review
Expensive waste of time.spent 3 hours waiting on an alignment and they didn't fix the alignment. They put the car on the rack, printed a sheet after I'd been there two hours, didn't deliver it, pulled my car off the rack and parked it. With no one else in the stalls. And it wasn't until another hour and 15 later and I went out into the parking lot to just see if anyone was going to do ANYTHING AT ALL. and said it'd be another half an hour of labor to take a plastic panel off my car so they didn't perform the alignment. That they know is out. That I told them was out.That'll be 50 dollars. check your wheels. Yes it's out,... read full review
BLUF: Keaton's customer service literally saved my life.Came here to get my tire pressure back to speed but couldn't figure out if I was using the air right. I'm not car savvy. Went inside and asked for assistance and Keaton went out of his way to confirm I was doing things right. I then proceeded to ask questions about potentially fixing my tire due to the continuous loss of pressure and despite how busy they were he gave me a solid unsugarcoated response then gave me the contact info to see if anything opens up for that day for a simple 10 minute fix. I would not have called that AFTERNOON if he didn't give me the number and would have driven home... read full review