Reviews for AEFCT
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
Ratings
Google: 2.3/5AEFCT
4669 Murphy Canyon Rd #212, San Diego
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Terrible company. Small company with few people trying to manage lots cases. The staff is not well trained. Therapists don´t have any experience working with children. Lots of ancellations. Terrible management they want you to stick with the therapist they assigned even if they are causing more maladaptive behaviors. Will not recomend this company.
If i could give zero stars i would. This company has no well trained staff. It only has two people trying to cover many clients. Too many last minute cancelations. Therapist have no experience working with toddlers. Wanted to reschedule all the time. I would not recomend this company for special needs children. I had more issues with theraphy than with out theraphy. If you see this company run away as fast as you can.
I would warn any parent from using this service. I agree with the 1-2 star reviews. Most of the staff is inexperienced and contradict their own policies that they hold the parents strictly to. There are few staff that really care about the family. I agree with Sun S' review. There is no check and balance if anything goes wrong, nor is there a place where a concern can be addressed. This is apparent when a therapist does something wrong excuses are made. Once a concern is addressed the directors will become hostile and yell and accuse the child or parent in the wrong and not trying to listen to the customer. The unorganized agency has a hard time to bill the families as well on time. A therapist left and our sin was without a therapist for three weeks. When asked none of the directors can answer when our son was going to have a provider. Their policy is to ignore the bad behavior and it will disappear. We were told to ignore the bad behavior and yet the therapist do not ignore the bad behavior. They will show marks on the therapist that other children and even your child in order for you to feel helpless. They do not know how to properly handle aggressive behavior properly. This shows the immature and inexperienced nature of this agency. If you value your child and your family I would not suggest that you use this agency. There is an appearance of a dedicated staff. However, they are dedicated to each other. There are a few therapist who really care about the child and their development. However, would you risk on trying to get one of the few for the sake of your child?