Reviews for Reynolds Termite Control Inc
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.2/5 BBB: No RatingReynolds Termite Control Inc
616 S El Camino Real Ste C, San Clemente
Directions Call Website Suggest an Edit
After they have done with our house we have noticed they took our new outdoor broom with themselves and also after all rain we had in last few months I have noticed that they damaged all my Gutters and none of them are working properly and when they covered our home with special materials they messed up the grading and rain water wasn't flowing directly I have called mike last week and he denied any damages to our gutters and now I need to pay $1350. to my gutter co to fix level and grading I am very disappointed
We have been using Reynolds's for at least 3 years . We pay for their service annually, and it is the best protection we have toward avoiding termites. They take care of any damage while preventing any future swarming. More than anything, I love the staff. The calls are always cheerful, they make appointments so easy to schedule, and Josh has consistently been a fabulous person to see every year. He has helped us so much. Definitely hire them!
My neighbor recently sold his residential house and they hired Reynold's Termite Control to tent their house. After the first night of the pest control tenting of my neighbors house, I started tasting something in my mouth, numbness in my tongue, and my eyes started burning. It's obvious the poison was leaking out of the tented house next to me and entering my house. I emailed and I called the Reynold's termite control's phone number and Mike Reynold's direct phone number to have a representative come out and fix this issue. I also called the real estate agent about this issue who attempted to contact Mike Reynolds (owner of this company) too. Unfortunately, he too wasn't able to get in contact with this company. I have a wife and kids who are being exposed to this pesticide; therefore, I'm extremely angry this company hasn't contacted me within a timely manner. When you're dealing with poison, this company should have a process for testing their work to make sure there aren't any leaks outside the tented house. Additionally, this pest control company should have a 24/7 hotline and a process for addressing issues with their work. One of their company's representatives should be on call 24/7 to address issues as stated above. It should NOT be a matter of "set it and forget it", which is what I'm seeing. If poison is leaking out of the "enclosed tent", that means outside air is coming in. If this is the case, how effective is the tenting of the house to kill the termites? I doubt the service being performed is effective, which is a different story. It comes down to a matter of pride of business ownership. This company doesn't appear to have it and doesn't care about the health of the community members and the environment in general. If it needs to be said, I don't recommend this company.