Reviews for Dr. Christine Liu

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  • Aug 2024

    Finally decided to take advantage of my vision insurance and decided to see Doctor Liu based on her reviews on here and they weren't lying. She and her staff were friendly, helpful and made the whole process so easy. Thank you again!

  • Jan 2024

    Dr Liu is awesome. I visited her today for an updated contact lenses prescription. I love her state of the art equipment so I did not need to have my eyes dilated. She is very knowledgeable and super friendly. She also sent me home with a nice supply of contact lens samples!

  • May 2021

    Update: Dr. Liu called me personally and we are working things out. So great to see a professional go above and beyond the call of duty to make things right in the eyes of the customer. Below is the history but "all's well that ends well."On September 30, 2020, Dr. Liu gave me a complete eye examination and fitted me for contact lens. I was not told that the prescription was only good for the brand listed. When I went to Costco they told me I could not buy Costco lenses because my prescription was limited to the one brand Dr. Liu prescribed. I called Dr Liu's office on my way in to get the prescription modified to include the Costco brand but she was not in the office that day. I called several times after that to try to get an appointment and was told to leave my number which I did but never got a call back. Because these lens were going to be a backup and because I rarely wear them, I was not in a hurry to get them and because my prescription specifically said it expired one year later, September 30, 2020, I assumed I had until then to get the brand changed and buy a year's worth of contact lenses. I called again today a couple of times and the first time got the same message to leave my number and I would be called back.I never got a call back but on the 2nd call I did get through to someone. I was told that Dr. Liu has a policy that even though the prescription is good for one year, if you do not come back within 6 months, you have to pay for another complete examination to get the brand changed.I informed Dr. Liu's assistant that if I have to pay for another complete examination, I will be going elsewhere. So, what I learned is that your prescription is limited to the brand on the prescription and with Dr. Liu, you have 6 months (or maybe 3 months) to go back and get the brand changed or you will have to pay for a whole new examination even though your prescription is valid for an entire 12 months.

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Hours

Monday: ClosedTuesday: 11:00 AM - 6:30 PM
Wednesday: 11:00 AM - 6:30 PM
Thursday: 10:00 AM - 5:30 PM
Friday: ClosedSaturday: 10:00 AM - 5:30 PM
Sunday: Closed

Tips

accepts credit cards

Dr. Christine Liu

990 Avenida Vista Hermosa, San Clemente

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