AAA Plumbing Heating & Air

Jul 2023

Our shower backed up and overflowed on the floor. I called Sears Home Warranty and was immediately given the name of Gennaro Plumbing. After I paid my deductible, I tried calling Gennaro to set up my appointment but no one answered the phone. I called 5 more times with no luck. I checked their Yelp reviews which were horrible, averaging 1 out of 5 stars. I called my warranty company back and told them to reassign my case with a different plumber which they promptly did. They assigned Rick at AAA Plumbing who answered the phone upon my 1st call. He told me that he had a previous job but would come to my house afterward. He showed up with such a great, peppy attitude, and I was very impressed. After diagnosing the issue, He patiently explained the entire process and promptly snaked my mainline, clearing up my problem. He did not try to up-sell me, and said that my copay covered everything. I highly recommend this company. He said he has been a plumber since the 1970s so he really knows his stuff. Thanks Rick!!

Mar 2021

My home warranty company referred me to AAA. I called and spoke with Rick about my leaky bathtub faucet. He happened to be nearby and came within 30 minutes (I got lucky. Don't expect this) He was very nice and got right to work and fixed the issue. He was informative on things that cause leaks, like high water pressure and what to look for and when to replace the water pressure regulator.

Dec 2020

I am over the moon, and super happy. Rick, did an amazing, wonderful, and superb job. I was referred to him by A Avis Plumbing when I needed some Plumbing work done on my house and they were not available. Rick showed up on a Saturday evening, and quickly diagnosed the problem. He came back Monday, and everything was great. It was a complete and total five star experience. If you're looking for quality, and an honest, good company then AAA Plumbing is what I will use if my primary plumbing company is unavailable. Thank you Rick see you again soon.