Reviews for WorkWell Medical Group
Write a reviewHours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 9AM - 5PM
Sunday: Closed
Tips
accepts credit cards free wi-fi accepts insurance gender-neutral restrooms
Ratings
Google: 2.1/5WorkWell Medical Group
831 S Main St, Salinas
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Terrible experience went there after going to the E.R and was told I had a fracture on my shoulder but since it happened at work they send me to this place with Dr.John Diab and instead of sending me to a specialist which I was supposed to be referred he is sending me to physical therapy saying that what I have is calcium deposit on my bone and only giving me pain medication and not resolving the issue.I personally don’t recommend this place for me it’s been more than a month and still haven’t resolved my problem.
Today September 12, 2023 I went in to get checked for rashes that I found on my chest. While I waited in my room, unaccompanied, I got bored and decided to waste time and watch videos on TikTok. I then heard a knock at the door and in walked in the PA, John Diab Medical License #PA53252. As soon as the PA walked in I put my phone down to give my attention to the PA but instead of presenting himself and greeting me, as I am the patient. The first words out of his mouth were " are you recording me" which I thought was very inappropriate, unexpected and and just plain random. I then proceeded to tell PA John Diab that I was not recording him nor on the phone with anyone. He then proceeded to ask me If I knew that it was illegal to record Doctors and medical staff since it falls under HIPAA. I then told PA John Diab that I indeed did know the HIPAA law because I worked in the medical field for five years hand in hand with many Surgeons/Doctors/PA. Which led to him asking me " Do you think I am lying to you?" I have worked in the medical field for 5 years and have been a patient at different clinics all my life and I have never encountered such a rude and unprofessional person especially in this line of work. I found this very uncomfortable and inappropriate as I was not recording him nor on the phone with anyone (which doesn't even matter because patients are allowed to be on the phone with anyone). The laws and regulations of HIPAA were designed to protect the patient's health information from accidental or intentional disclosure by healthcare providers and related entities. I feel as though I deserve an apology for such a distasteful experience. I really hope this clinic fixes their attitude and actually go by for what they stand, which can be found on their page, "Our clinic features staff who are inspired to provide the right care with empathy and kindness, in a conveniently located facility designed for comfort and efficient patient care."
The MAs are great. They should have a separate rating. Aside from them the place is TERRIBLE! If I could give less than 1 Star I would.There is always over 1.5 hr of a wait even if you had a scheduled appointment.Specifically PA Dr. John Diab.. Terrible, he should not be in practice.. he doesn’t know what he’s doing. He doesn’t listen AT ALL what you’re feeling.. no consideration and just makes assumptions of your condition. When I heard workers compensation sucked… they were right.. go to him and you’ll be proven correct about all the complaints. I was in pain for months, and was constantly told “You’re young, you’ll bounce back” when I would tell...read full review