Stars and Stripes Roofing/24 hr emergency services

Jul 2023

My 93-year-old dad hired Stars & Stripes Roofing to replace the roof on a double wide mobile home in Santa Cruz, CA because they had done several homes' roofs in the retirement park where Dad lives. My daughter got six price quotes. Their quote of $14,000 was not the lowest but within range of others (lowest was $11,000; highest was $16,900) but this quote included contingencies like replacing plywood (five sheets replaced) & adding two new vents. The lower quotes would have gone up with "extras" so my daughter preferred the "locked in price". He seems to know what is required to be within code & to be covered by supplier warranty. The roofing supply place (Landmark Solaris) hires them for repairs too he said. They started work 07/03/23, took 07/04 holiday off, & finished on 07/06. They arrived promptly around 8 am I think. Javier "Jay" did not require payment until they were done; e-mailed invoice. He came inside to explain what they found & fixed. My dad's prior roof was only 20 years old so that had not been a good investment but was only $2,000 back then. They were on the 2nd day working at a place kitty corner to my dad's when I left 07/20/23. The owner, John, parked his truck in the carport across the street & was observing. He seemed very impressed & thanked us for recommending them (John had to get $1,000 down payment back from another contractor he had initially hired that quoted significantly more). Roof labor costs over three times what it would cost in Wisconsin but Stars & Stripes Roofing is competitively priced with their local competitors. I cannot attest to how it holds up in weather yet but will update if there is anything to report. Dad's place gets very strong winds that shreds fabric canopies & leaves them dangling on the frame & blows a lot of debree through a chain link fenced (I covered it with a privacy screen fabric while I was there). There is not near enough rain usually but it does fall fast & furious sometimes.

Aug 2021

Called Javi with a last minute roof inspection on a Friday mid evening and he took the initiative to make me feel prioritize and had the inspection report with photos back to before the next close of business. Thanks to the entire Stars and Stripes Team!

Dec 2020

They can immediately and it started raining. I’m unable to see work. They (two) finished within a 1/2 hour They did not supply a picture or estimate. I felt it was a little costly but I didn’t have any thing to compare to. They were Covid safe and polite.