I just spoke to the rudest person who called my dads number instead of mine even though they text me to the correct number. Instead of apologizing said you can change it when you come in and then hung up on me. This is my first time seeing Dr. Bajaj and I’m already nervous about the procedure. I hope this person is not indicative of the level of care I will receive. I’m seeing a lot of reviews about how rude the office staff is, but I’ll reserve judgement because the second person I spoke to was very helpful and very nice.
Dec 2021
My experience was awesome. The receptionist was helpful and explained everything about forms I needed to fill out. The nurse was sweet professional, she helped me with the testing before seen, then settled me into my room. I was seen pretty quick and Dr. Parks bedside manners was kind and informative. She shared the various options and listen to my questions and answered to the best of her ability not knowing what it is yet. She ordered test to get a better idea of what we are looking at. I would refer my friends and family to Dr. Park . . matter a fact already have. I then spoke to the nurse to schedule my next appointment. I spoke to manager which was kind and wanted...read full review
Dec 2021
Dr are great, the girls working at front are very rude and unprofessional. Receptionist feel that they own the clinic. Need to be better train on customer service. They forgot we the patients pay for their salary.
Google: 2/5
I just spoke to the rudest person who called my dads number instead of mine even though they text me to the correct number. Instead of apologizing said you can change it when you come in and then hung up on me. This is my first time seeing Dr. Bajaj and I’m already nervous about the procedure. I hope this person is not indicative of the level of care I will receive. I’m seeing a lot of reviews about how rude the office staff is, but I’ll reserve judgement because the second person I spoke to was very helpful and very nice.
My experience was awesome. The receptionist was helpful and explained everything about forms I needed to fill out. The nurse was sweet professional, she helped me with the testing before seen, then settled me into my room. I was seen pretty quick and Dr. Parks bedside manners was kind and informative. She shared the various options and listen to my questions and answered to the best of her ability not knowing what it is yet. She ordered test to get a better idea of what we are looking at. I would refer my friends and family to Dr. Park . . matter a fact already have. I then spoke to the nurse to schedule my next appointment. I spoke to manager which was kind and wanted...read full review
Dr are great, the girls working at front are very rude and unprofessional. Receptionist feel that they own the clinic. Need to be better train on customer service. They forgot we the patients pay for their salary.