Reviews for Klass Cleaners
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
on-site services no online estimates accepts credit cards private lot parking paid wi-fi offers military discount bike parking
Ratings
Google: 2.2/5 BBB: F Nextdoor: 81 ❤️Klass Cleaners
1141 Main St, Saint Helena
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I have exclusively used Klass Cleaners in Saint Helena for more than nine years for all my dry cleaning and laundry needs, to include occasional alterations, and I am totally satisfied for everything Klass has done for me. Additionally, I particularly appreciate Klass' staff, who have always been friendly and helpful as needed.
A bit torn as I like to support local businessesRecently relocated to the area so began taking laundry in. + 1 for friendly staff.- 1 for timeliness. Example: dropping of shirts on a Thurs, told they will be ready next Weds. Next Weds: none are ready. This has happened more often than not recently, but hey...now I just factor that in. They do text you when your clothes are ready, which is nice, so you can use that too. But no need to say ___day when they won't be ready until 2 days later.- 2 for PLASTIC. I recently brought in 14 shirts. When I picked them up, they were in 6 different sleeves (2,2,2,2,3,3). Each sleeve includes 4 lovely items for your disposal: a rubber band at the hook, plastic sleeve, paper top (noting they are "Eco Friendly"), and finally a hard plastic clip holding the sleeves together. I would gladly do without any of these. A possible solution: offer to sell reusable garment bags (at a profit, with their name on them, etc) to customers like me, and I'd happily use them to avoid all this. Could even offer $1 off with each use to promote bag use - win / win in my opinion.They seem to be the only game in town, but I'll be on the lookout for other options until I hear they've made some changes.
I highly recommend Klass cleaners as the best place for dry-cleaning and folded laundry. They are prompt, have an excellent system of communicating with clients, and are friendly and approachable. I don’t know why there are so many bad reviews given their expertise. Please don’t let a few “Karen’s” dissuade you from bringing your business here.