SMUD

Sacramento Municipal Utility District (SMUD) is a community-owned, not-for-profit electric service that has been providing safe, reliable, and affordable electricity to its customers for over 70 years. The utility is committed to serving its community, as it is part of the community itself. SMUD's customers have reported mixed experiences, with some praising the friendly and helpful customer service agents, such as Erika and Joseph, who assisted them efficiently. However, other customers have expressed concerns about high electricity bills, particularly for smaller living spaces, and difficulties maintaining their service due to payment challenges. Despite these issues, SMUD continues to strive to fulfill its fundamental promise of delivering quality electric service to the community.