I hired Iris Healthcare for my husband and I wish I had done so sooner. Today was the first doctor visit and Dr. Agustin arrived on time and took time to really listen to my husband and I. Her bedside manner was great and she made sure to get his prescriptions sent in the same day. She definitely made a stressful situation a bit easier to deal with.
March 2023
I was referred to Iris by Mercy after a hospital stay. I did not have a primary care doctor, so I was advised Iris could function as one, as I was needing prescriptions, home health, and help with disability paperwork. I quickly discovered this is an extremely poorly run and disorganized company.Rx refills would take a week to be called in, then sometimes to the wrong pharmacy. Often, I would get conflicting information from people when I called on how to best get help. They'd say, "oh email this person", or "no, used this mailbox", but I could rarely 'speak' with anyone besides the receptionist. She was always friendly and 'trying'... read full review
I hired Iris Healthcare for my husband and I wish I had done so sooner. Today was the first doctor visit and Dr. Agustin arrived on time and took time to really listen to my husband and I. Her bedside manner was great and she made sure to get his prescriptions sent in the same day. She definitely made a stressful situation a bit easier to deal with.
I was referred to Iris by Mercy after a hospital stay. I did not have a primary care doctor, so I was advised Iris could function as one, as I was needing prescriptions, home health, and help with disability paperwork. I quickly discovered this is an extremely poorly run and disorganized company.Rx refills would take a week to be called in, then sometimes to the wrong pharmacy. Often, I would get conflicting information from people when I called on how to best get help. They'd say, "oh email this person", or "no, used this mailbox", but I could rarely 'speak' with anyone besides the receptionist. She was always friendly and 'trying'... read full review