About Industrial Door Company
Industrial Door Company is a trusted provider of door and dock services in Sacramento, California. With over 30 years of experience, they specialize in a variety of doors, storefronts, dock equipment, and fire-rated safety doors. The company is known for its friendly, professional team and commitment to prompt service, often completing requests within 24 hours and offering 24/7 emergency support. Clients have praised the company's responsiveness, particularly in emergency situations, and their willingness to go the extra mile to ensure customer satisfaction. Industrial Door Company is dedicated to helping clients remain legally compliant, providing services such as ADA and fire door drop tests. Their commitment to affordability and excellent service has earned them a reputation as a reliable choice for commercial door and dock needs in the area. Recent reviews highlight the company's commitment to quality work and customer service. Customers have praised the expertise of the field technicians, such as TJ and Luke, who have fixed doors in their buildings. Others have commended the company's ability to resolve issues, like water intrusion near an emergency exit door, with professionalism and personable service from technicians like Will and Chris. The company's focus on clear communication and efficient repairs, as demonstrated by the technician Will, has also been appreciated by clients.
We had water intrusion by our emergency exit door. Will and Chris did a fantastic job of repairing the issue. They went above and beyond my expectation. Very personable and easy to communicate with. Highly recommend Industrial Door Company.
The door to my business started slamming due to a failed part in the soft close mechanism. I called Industrial Door Company, and they had an appointment 3 hours later. Will came out and did an excellent job explaining the problem and solution in simple terms and repairing the door quickly.
I am grateful for how easy this process was from start to finish and how quickly my door was back to normal. Shout out to Will for the professionalism.
I couldn't be more impressed with the level of service we received! From start to finish, this company was a easy and great to work with. They were incredibly quick, handling everything with speed and efficiency and kept me updated every step of the way. Despite the fast turnaround, they never compromised on quality. They estimated the job to be about 4 days and they completed it in 3.
The team, Will, Zach, Tyrson, and Clint were also polite and professional, making the entire process smooth and stress-free. They were always available to answer questions, and their communication was clear and friendly throughout. It's rare to find a company that combines reliability...read full review