Geek Squad

Geek Squad, the tech repair and installation service offered at more than 1,100 Best Buy stores, is known for its exceptional customer service and expertise. Their agents can handle a wide range of tech issues, from computer and tablet repair to TV and home theater setup, car stereo installation, and even home appliance repair. Customers praise the quick and efficient service they receive at Geek Squad. One reviewer had a seamless experience, where a helpful agent named Adrian assisted with purchasing a computer monitor, reinstating the customer's Best Buy account, and even carried the item to the car. Another customer highlighted the store's great selection of TV wall mounts and the convenience of online ordering and in-store pickup. Even when faced with minor inconveniences, such as a Bluetooth speaker issue, Geek Squad agents have been commended for their willingness to go the extra mile. One reviewer was impressed by the agent's patience in diagramming potential solutions on paper, demonstrating the team's commitment to providing personalized solutions. Overall, Geek Squad is consistently praised for its knowledgeable staff, friendly service, and the ability to handle a diverse range of tech needs, making it a reliable choice for customers seeking reliable and efficient tech support.