I've been going to the office off of sierra college and have not experienced the best care up until yesterday (July 5). I show up sometimes 5-10 minutes early and have had to wait 30-45 minutes PAST my appointment time. I have also seen other women who were waiting start to get annoyed and check the times on their devices because of how long it was taking for them to be called back. On top of the waiting time there is also the fact the once I've been taken back I am then yet again waiting another 10-15 maybe 20 minutes for the doctor to come in. I have other things that I have to do in my life to instead of just sit around and wait. Just like everyone other... read full review
December 2023
Unfortunately cannot leave due to insurance. But HORRIBLE at answering the phone. I'm a patient and have called 20+ times over the past 7 days. Left 3 voicemails and 2 messages through patient portal. Wouldn't recommend this place. Horrible service especially for the type of care they're supposed to provide.
March 2023
Filled out an online appointment request and was contacted within a couple days. The entire facility was really clean. Kelly Scott performed my pap. She was personable and really good at distracting me from the procedure. My only complaint is that the front entrance is a little hard to find
I've been going to the office off of sierra college and have not experienced the best care up until yesterday (July 5). I show up sometimes 5-10 minutes early and have had to wait 30-45 minutes PAST my appointment time. I have also seen other women who were waiting start to get annoyed and check the times on their devices because of how long it was taking for them to be called back. On top of the waiting time there is also the fact the once I've been taken back I am then yet again waiting another 10-15 maybe 20 minutes for the doctor to come in. I have other things that I have to do in my life to instead of just sit around and wait. Just like everyone other... read full review
Unfortunately cannot leave due to insurance. But HORRIBLE at answering the phone. I'm a patient and have called 20+ times over the past 7 days. Left 3 voicemails and 2 messages through patient portal. Wouldn't recommend this place. Horrible service especially for the type of care they're supposed to provide.
Filled out an online appointment request and was contacted within a couple days. The entire facility was really clean. Kelly Scott performed my pap. She was personable and really good at distracting me from the procedure. My only complaint is that the front entrance is a little hard to find