Alpha Monuments

Jan 2024

Although there was a little bit of a wait time, due to the high demand, I am just so pleased of the outcome of my grandma’s stone. It was worth every bit of the wait! Highly recommend.

Sep 2023

Went by this place today to talk to someone in person about getting a marker for placement. While hours/days are posted on the door M-F from morning to late afternoon, nobody in office, light off, and doors locked. No note for prospective customers to identify a time of return or any reason for the office to be closed. If this is the communication I could expect should we do business with them, I don't want nor need them. With regards to deaths and being a business that deals with such, customer service is of highest importance here. There would seem to be none. This is not a business I would recommend.Greg

Dec 2022

I should have considered that there are only two 5-star reviews posted for this place. For all I know, the reviewers could be family members or good friends who want to help out their friend. This is the first time I've ever had to plan and organize a funeral and just wanted to honor my father's memory in the best I could with what I could afford. I Went into the shop back in May or June 2022 to order my father's gravestone and was told that it would be placed by August. I've e-mailed and called several times for updates and it always takes forever to get a response. No one ever answers the phone and the owner takes days or weeks to return calls and messages (if at all). I was home during Thanksgiving break and went to the shop to talk to the owner and the shop was closed even though the hours listed on window said that they were open. The next day, I received an e-mail from the owner informing me that he's "working on it". I replied to his e-mail letting him know that I will seek a full refund and take my business elsewhere if the gravestone is not place by the end of the year. I just want a nice memorial for my dad. It shouldn't be drawn out like this. I can't tell you how upsetting it is to see nothing at my dads gravesite other gravestones already installed for people who passed after my father. I am seeking legal advice on how to proceed.