Reviews for ACE Hvac & Appliance Repair

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Oct 2022
In September we had Ace install a new HVAC and heating system. After the completion of the installation we had a couple of issues that needed to be addressed. Ace sent Craig to respond to our issues and provided a quick resolution. Thank you Craig for your expertise and professionalism. We appreciate Ace standing behind and supporting their work. We would would recommend them To everyone.Ron & Kathy
May 2021
Technician arrived early and patient to wait for us while we finished our walk. The detergent dispenser in the washer accumulated water after each load. He fixed it by unclogging areas in my detergent dispenser. I also paid extra for maintenance like cleaning the drain since it hadn't been maintained since we bought it over 5 years ago. Overall very happy with the service and fee and will use them again. Thanks Yelp and Ace Repair.
May 2021
Dryer started getting really loud and stopped heating up. I called a few places late on Sunday and left messages. Ace Appliances was the only company to text me back that evening asking if they could schedule something for Monday. I ended up asking if they could take a look at my freezer too since it's been leaking water. I'm not one that enjoys phone calls so I appreciate the text communication. They also let me know what to expect beforehand. They do have a $65 service/ diagnostic fee per appliance, but that charge goes towards any repairs or service you have them do. Ali was our technician. He was running a little late but I spoke with the office that gave me and update and apologized for the inconvenience. Ali was polite, wore a mask, and super efficient. After describing the issue I was having, prior to opening anything up, he was able to give me a professional opinion on the issue and a window of potential costs based on the make and model dryer we had. Once he opened it up it was exactly as he described. I really appreciate that Ali took the time, before making the actual repairs, to point out what the issues were and show me what was broken and estimate prices for each piece. He ended up replacing the heating element, a wheel, and pulley in our dryer. The final cost for the dryer ended up being within the window he had originally quoted. He proceeded on to the freezer. Seemed very comfortable and knowledgeable with both appliances. He got them both opened up, repaired, maintained, and closed back up super fast. I'll be keeping this companies phone number in my contact list for any future repairs I need.