Medical Vision Technology

Sep 2024

My first call to them was about cataract surgery for my 80-year-old mom. I was told they would take her Medicare with no problem, and they booked out for a few months. I said let me talk to Mom and get back to you, which I did about 20 minutes later. Another person then told me that they won't take"her" Medicare. They will only take Medicare PPO, not Original Medicare. She kept telling me that they don't take her coverage. I explained that the gal earlier told me they do take her Medicare. I asked if she would confirm with someone if they take her Medicare or not. She said that she was certain that they did not. I called back a few days later and was told by yet another person that, yes, of course, they take Original Medicare. I said great! How far out are your procedures booked now? She said she couldn't tell me because she was not the surgery nurse. I said, well, are we talking 2 months or 8 months? Can you give me a ballpark? She said that we would have to come in for a cataract evaluation before they could give me any idea of the wait time. I explained that we had done that yesterday with a different cataract surgery center and found out that they were booking 8 months out. We wanted it sooner because my mom can't see. Now, If we get another cataract consultation, we have to pay out of pocket (because Medicare only pays for one a year). We need to know how far out they are booked BEFORE we pay $180 out of pocket for a consult only to find out they are booked out the same or further. She kept telling me that she didn't have that information. I could not get her to with the surgery nurse to give me a ballpark time frame. I told them that I guess we would not have her surgery through them.

Jul 2024

After cataract surgery my vision went from 20/40 to 20/80! Their solution was to purchase a $1500 contact lens. Dr Tucker told me my second eye was also ready for surgery with a denseness of "3". Another doctor, in the same practice, looked at my file and said my eye was only at a "1"--not needing surgery yet. Needless to say , I'm seeking another doctor.

Jun 2024

Dr. Stephen Wilmarth could not stop bragging about how many patients he had seen in his "15" minute intervals. Fast food service it was. Told me to deal with my eye issues and come back in 3 yrs. Maybe they could help me then. Waste of my time.