Everything is different after covid. Got the chance to have a massage - Swedish for 60 minutes. Didn’t have the option to choose our masseuses. They have different pricing now and they also go the option to be a member and get discounted massages
December 2023
We were a party of seven called ahead but when we got there the manager said he couldn't have us all in one room. No problem and in the room of 2 no water soaking but he will give us all a deal in pricing since we did know about their price change and their membership opportunities. Which our out of town guests would not benifit from. Usually I have great service, this time the massage therapist didn't ask me anything just turn over and the lotion was ice cold. I still gave her a tip but she needs to be trained on to ask how are you doing? The prices have doubled and service ok don't look for a big tip. You should be getting paid more by your management.... read full review
September 2023
The massage itself was very nice. My husband and I had Lucy and Larry, they did a great job, I would give the massage 4/5 stars. After the massage, we went to the front to pay. The lady working the front was VERY pushy on us buying a membership. It was $90 for 90 minutes, we were paying for ours and my dads. The total for 3 was $270. The lady at the front would NOT give up on the membership, which would have been $340 total. I told her I did not want to pay that, I only wanted to pay the $270. She continued to try to convince me to pay more and I kept refusing for almost 10 minutes, until she made a smirky face and rolled her eyes and finally took my card. there was also... read full review
Everything is different after covid. Got the chance to have a massage - Swedish for 60 minutes. Didn’t have the option to choose our masseuses. They have different pricing now and they also go the option to be a member and get discounted massages
We were a party of seven called ahead but when we got there the manager said he couldn't have us all in one room. No problem and in the room of 2 no water soaking but he will give us all a deal in pricing since we did know about their price change and their membership opportunities. Which our out of town guests would not benifit from. Usually I have great service, this time the massage therapist didn't ask me anything just turn over and the lotion was ice cold. I still gave her a tip but she needs to be trained on to ask how are you doing? The prices have doubled and service ok don't look for a big tip. You should be getting paid more by your management.... read full review
The massage itself was very nice. My husband and I had Lucy and Larry, they did a great job, I would give the massage 4/5 stars. After the massage, we went to the front to pay. The lady working the front was VERY pushy on us buying a membership. It was $90 for 90 minutes, we were paying for ours and my dads. The total for 3 was $270. The lady at the front would NOT give up on the membership, which would have been $340 total. I told her I did not want to pay that, I only wanted to pay the $270. She continued to try to convince me to pay more and I kept refusing for almost 10 minutes, until she made a smirky face and rolled her eyes and finally took my card. there was also... read full review