Elm Dry Cleaners

Mar 2023

Watch your bill. They advertise bring in 11 shirts and pay for 10. They will cheat you, if you're paying attention. This is the 2nd time it's happened to me. Charged me for 11.

Dec 2022

Do NOT use this dry cleaner. Something felt off when I dropped my 3 items off to be cleaned. I usually go somewhere else, but thought I would try this cleaner since they are closer to my home. When I dropped my items off, I got an uneasy feeling and should've listen to my gut, but instead left the items and was told to pick them up a week later. One of the items a pair of dressy jogger pants I had only worn twice, had them cleaned, then packed them for a trip I went on last week. When I went to wear them on the trip, I noticed that the pants were torn in two different areas and not on the seams. Today I took them back to the dry cleaner to show them what they had done and ask for reimbursement for them ruining my pants. He told me it was normal wear and tear and there's no way that they created the tears in my pants. He was unwilling to compensate me in any way. He told me they cold repair then but I would have to pay for it - seriously!! How could this have been from normal wear and tear, when I only wore them twice for a few hours each time before bringing them in for cleaning. I should've listened to my gut with this place, don't trust your clothes to them.

Sep 2022

They patched a pair of pants and attempted to fix two of my suits with Moth holes, without success. The owner was very kind and provided me a refund on the suits that were not repairable.