Walmart Optician in Rohnert Park, is truly a FIVE STAR. Because of Drew knowledge, experience, and professional service. I had a progressive lens done at Walmart Vision in Richmond. It was pretty bad and could not use my glasses due to lens were put in. They did not correct the issue - either they didn't know how or poor knowledge. Decided to go to a different location, at Rohnert Park. The moment Drew looked at the lens, said they are off and isolated the issue. He sent it back and had it corrected. Now I love the new lens. So clear, easy to wear, perfectly done. Thanks to Drew for his care and attention to detail.
June 2023
tried coming in on saturday but the registered person wasn't working so had to come back Monday....however Kim i spoke with on Sat was very friendly and walked me through the whole process picking a frame and all ..when I returned on mon I met with Jesse who was very knowledgeable friendly I learned a lot about my eyes and how things worked which no one ever told me about and Is been wearing glasses all my life...great staff very welcoming and patient ...sorry for long review but very satisfied and all my vision stuff I'm coming only to Walmart ! Thanks again Kim & Jese. You know how to treat a customer...it goes a long way!
April 2023
I ordered some glasses online last week from an separate store. When they arrived I suspected that they might be the wrong prescription. I took them to Walmart optical too see if they would do me the favor of checking them since I am not their patient. They were nice enough to check them, took their time measuring everything and compared it to my original prescription. Turns out the lenses were fine ?. They were very patient, informative and helpful. Will definitely be switching providers to them. On a side note, there selection of frames is great. Lots of variety to choose from, spotted a couple that I'll be going back for.
Walmart Optician in Rohnert Park, is truly a FIVE STAR. Because of Drew knowledge, experience, and professional service. I had a progressive lens done at Walmart Vision in Richmond. It was pretty bad and could not use my glasses due to lens were put in. They did not correct the issue - either they didn't know how or poor knowledge. Decided to go to a different location, at Rohnert Park. The moment Drew looked at the lens, said they are off and isolated the issue. He sent it back and had it corrected. Now I love the new lens. So clear, easy to wear, perfectly done. Thanks to Drew for his care and attention to detail.
tried coming in on saturday but the registered person wasn't working so had to come back Monday....however Kim i spoke with on Sat was very friendly and walked me through the whole process picking a frame and all ..when I returned on mon I met with Jesse who was very knowledgeable friendly I learned a lot about my eyes and how things worked which no one ever told me about and Is been wearing glasses all my life...great staff very welcoming and patient ...sorry for long review but very satisfied and all my vision stuff I'm coming only to Walmart ! Thanks again Kim & Jese. You know how to treat a customer...it goes a long way!
I ordered some glasses online last week from an separate store. When they arrived I suspected that they might be the wrong prescription. I took them to Walmart optical too see if they would do me the favor of checking them since I am not their patient. They were nice enough to check them, took their time measuring everything and compared it to my original prescription. Turns out the lenses were fine ?. They were very patient, informative and helpful. Will definitely be switching providers to them. On a side note, there selection of frames is great. Lots of variety to choose from, spotted a couple that I'll be going back for.