Jon Michael - Salon & Goods

Jon Michael - Salon & Goods is a place where clients can expect professional and talented hair services from stylists such as Samantha and Vincent. Customers have praised Samantha for her ability to listen to their thoughts and deliver excellent results, even for those who prefer low-maintenance styles. Vincent, on the other hand, is commended for his attentiveness and expertise in cutting and dying hair for special events. However, there have been issues with appointment cancellations due to the salon's chair rental system. One customer had a negative experience when the stylist they originally booked got sick, and the replacement canceled last minute. This caused stress and uncertainty, particularly because the appointment was for a significant family occasion. The front desk staff's response to the customer's request for a specific hairstyle was perceived as unhelpful and dismissive. Despite this incident, the salon's stylists have been recognized for their skills and customer service. Samantha is appreciated for her understanding and helpfulness, while Vincent is recommended for his step-by-step approach and color-matching abilities. Overall, Jon Michael - Salon & Goods offers quality hair services, but improvements are needed in their appointment policies and communication.