About River Oak Veterinary Hospital
River Oak Veterinary Hospital is well-known for its compassionate and attentive care for pets and their owners. Reviewers commend the staff for their kindness and ability to explain complex medical issues in understandable terms. Many express gratitude for the support received during difficult times, including emergencies and end-of-life decisions. One family has been bringing their pets to River Oak for over 20 years and highlights the dedication of the team, mentioning how they went out of their way to save their dog, Pearl, after a serious accident. Dr. Chatfield and Dr. Drew have continued to provide exceptional care, with Dr. Chatfield helping a puppy named Cody avoid surgery for ear issues. The hospital's commitment to providing the best veterinary care remains strong, even with staffing changes. Reviewers appreciate the experience and friendliness of the staff, and many drive long distances, even two hours, to receive care at River Oak Veterinary Hospital, which is recognized for its outstanding service in a supportive environment.
My family has been bringing our pets to River Oak for 20+ years. Dr. Shaner and staff went out of their way to save our dog, Pearl, when she was hit by a car as a pup. They performed extensive surgeries including grafting of skin to save her life. She has passed but her portrait is beautifully displayed in their office as is our cat, Moo. Since than we have had the our pets in the care of Dr. Chatfield, and Dr. Drew. Dr. Chatfield went above and beyond when my puppy Cody had ear issues. With her care, knowledge and guidance, he was able to overcome and did not require surgery. Most recently they went out of their way to get my Bailey in to confirm if she may have a problematic...read full review
We had a very bad experience with a veterinarian in Pleasanton a few years ago so we decided to go to river oak because of their great reputation. We drive 2 hours every time to river oak because they do an outstanding job. Thank you so much!!
My little angel, my kitty Scout, became extremely ill. I took her to an emergency vet, where the experience was unpleasant. I went to River Oak Veternarosm the next day. Dr. Chatfield explained that her kidneys were failing with such kindness and in terms I could understand. She answered all my questions and kept me updated on Scout's progress. DR. Chatfield explained that Scout had kidney disease and there was nothing that could’ve been done to prevent it, and now her body is shutting down, in a caring nature, and made a difficult time bearable. My son and I decided to bring Scout home tonight, and sadly, she passed away tonight. I want to thank Dr. Chatfielf and Karen...read full review