Reviews for Chem-Dry A Able
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 5/5 BBB: No Rating Nextdoor: 2 ❤️Chem-Dry A Able
3103 Moran Ave, Richmond
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The customer service at this company was variable, ranging from rude, unprofessional to redemptive and efficient. They sold a promise that they simply could not deliver. I was given a two hour time frame from 8 - 10 AM. However, on Day 1: the company was a no-show. I was told that they were on their way in the last 6 minutes of the 2-hour window when I was no longer available. Day 2: the crew arrived early but said that they didn't know that I had stairs inside. They scraped my stairs and left them scuffed with the color having been stripped or chipped off, and they also stained my carpet. I have before and after pictures and the stains were clearly caused by their machine....read full review
I needed to reschedule my service and Dean was friendly and personable. He was right on time and did great work. The was no chemical smell at all which I felt good about. The whole experience was easy and seamless. Would definitely use chemdry again.Services: Upholstery cleaning
We have been using Dean to clean our carpets since the 1980's. He is reliable and always does a through job. Our carpets look amazing after he leaves.....just like magic.....dirt be gone!!!Service: General carpet cleaning