Had over a dozen plumbers come out to inspect my main sewer drain as I was having clogging issues for years. Will showed up, performed an inspection to find the pipe had partially collapsed and roots had started to intrude. After speaking with him about our options, we decided to do a trenchless replacement from our clean out at the front of the house, down to the main connection in the street. Avalon was super communicative with planning, costs and potential issues. Took me many months to find these guys and I wouldn't hesitate to call them back for additional work.I also wanted to add that I was experiencing some issues with my hot water heater at the same time... read full review
March 2024
Technician was unable to do the job due to lack of proper equipment so he gave me a discount on his fee. After I spoke to the manager he suggested a different piece of equipment. The same technicIan returned a few days later with a different device and completed the job at no extra charge. Overall I was very pleased with the outcome and will definitely call Avalon the next time I have a plumbIng problem.
December 2023
I can't say enough good things, they showed up Thanksgiving week and got the job done efficiently and saved the holiday. Zack was knowledgeable and thorough. His customer service was phenomenal from doing the "dirty job" to communication of his findings. Regina is a joy to work with on the phone and Will is great with his years of experience. Thank you Avalon Rooter! I totally recommend these guys for your plumbing needs!!!
Had over a dozen plumbers come out to inspect my main sewer drain as I was having clogging issues for years. Will showed up, performed an inspection to find the pipe had partially collapsed and roots had started to intrude. After speaking with him about our options, we decided to do a trenchless replacement from our clean out at the front of the house, down to the main connection in the street. Avalon was super communicative with planning, costs and potential issues. Took me many months to find these guys and I wouldn't hesitate to call them back for additional work.I also wanted to add that I was experiencing some issues with my hot water heater at the same time... read full review
Technician was unable to do the job due to lack of proper equipment so he gave me a discount on his fee. After I spoke to the manager he suggested a different piece of equipment. The same technicIan returned a few days later with a different device and completed the job at no extra charge. Overall I was very pleased with the outcome and will definitely call Avalon the next time I have a plumbIng problem.
I can't say enough good things, they showed up Thanksgiving week and got the job done efficiently and saved the holiday. Zack was knowledgeable and thorough. His customer service was phenomenal from doing the "dirty job" to communication of his findings. Regina is a joy to work with on the phone and Will is great with his years of experience. Thank you Avalon Rooter! I totally recommend these guys for your plumbing needs!!!