Kaiser Permanente Member Services Willow Bldg

Sep 2025

At bldg 275 on Cottle Rd, there is a new check in process. Line out the door doors wide open AC on full blast but not making any difference doors wide open letting all the hot air in . People irritated germs flowing. This is better for

Sep 2025

Are these doctors getting bonuses for patients to suffer? I asked for two pain relievers and I am made out to look like a drug addict. You think I am going to lose my job? NO! Geez! Can someone refer me to a better organization…….please

Feb 2025

You just wait on hold forever. They don't even give you the option to get a callback like other Kaiser numbers you may call. I just hung up after waiting over an hour, and I'm trying to get really time sensitive, important medical care/advice. So disheartening.