California Wood Floors

May 2018

To the Brothers: I don't know you but, I truly admire everything you do for, and with, your employees; I recently heard all about your company and how caring you are with your employees, how you do the best to take care of them and, although you may have hit hard times, did your best to keep them employed. You should know that your employees, at least the employee I spoke with, always does quality work which reflects in the most positive way for California Wood Floors. Employees in this day and age are, unfortunately, just a number which is a shame; California Wood Floors takes me back to my introduction to employment, in the late 60's, where everyone was treated closer to family. BRAVO TO CALIFORNIA WOOD FLOORS

Sep 2013

We initially met with Josue, one of the company foremen, to discuss our ideas for what work we wanted done and what materials we were thinking of using. Josue provided us with samples and we settled on pre-finished Brazilian Teak. There was a subsequent delay in follow-up due to some miscommunication but then we met with Kevin Hussey, one of the owners, who apologized for the mix-up and answered our remaining questions. The company provided pre-finished flooring and baseboards, removed old carpeting and pads, old wood floor, old ceramic tile and linoleum, hauled away old materials, leveled all sub-floors that needed it, installed new wood floors, transitions and baseboards in 8 rooms and all hallways. Work began on schedule and we found the installers to be very competent, professional and easy to deal with. They told us what they were doing at each step of the process and discussed possible issues as they occurred; for example, they found evidence of an old water spot on the sub-flooring in a bedroom, told us they would replace that section of sub-flooring and advised us to check for possible exterior leaks before the next rainy season started. As the work progressed, any concerns we had (which, in all cases, were minor) were promptly addressed. The work took a few days longer than expected, due to what appeared to be some conflict with other jobs, but we never got the sense that the crew was rushing to finish our job by taking shortcuts so that they could move on to another job. The finished job is gorgeous and, quite literally, makes us feel like we are living in a brand new house. The workmanship is superior and we are completely satisfied with the finished product. If not for the fact that we replaced all of the floors in our house that could use a wood floor on this project, we would definitely use this company in the future. We recommend them without reservation to anyone considering installing wood floors in their home or business.

Dec 2012

I would actually give them a 2.5. As per the other reviewer communication are sometimes terrible. I felt I was the project manager on the job. Sometimes I would never know when they were showing up,and when there were problems I never had an owner come out to check on it. In fact for the entire project ,which was close to $20,000.00 I never had one visit. I did not even get a call when it was completed to see if everything was alright . I did receive an email with exclamations marks saying my bill was past due. I had never however even received a final statement much less a final walk though with the owner. Part of my house is fabulous. The other unfortunately does not look quite like the first as they took the original worker away and had some else distress the floors. I had mentioned this, and thought it was going to be fixed. It was not however and even though in the end the worker tried to fix it,it didn't. I also still have issues with another area. The workers are very nice however and clean and tidy up. So I would recommend them if you really want to be on top of the job all the time yourself.