About Veterinary Emergency Center of Redlands
The Veterinary Emergency Center of Redlands is a fully equipped hospital providing emergency and critical care for small animals, open 24/7. The state of the art facility is modern, clean, and well-designed with separate areas for cats and dogs. The awesome staff and vets are highly trained and experienced animal lovers, dedicated to providing the best possible care. The center is praised for its professional, kind, and compassionate staff who work efficiently while taking the time needed for difficult situations. They are known for treating each patient with loving attention, making even stressful experiences more comfortable. Owners appreciate the center's clear communication, providing updates, explanations, and texts with photos throughout the process. The center is also commended for its reasonable pricing.
My frenchie lost the use of his back legs in a matter of hours. Rushed him to veterinary emergency center of Redlands and was seen almost immediately after arriving. He was diagnosed with IVDD and we were provided with a few options to help alleviate his pain. I opted for the cold laser therapy (6 session) package which is preformed in office as well as the recommended meds for home. Just after one treatment he was doing much better. The staff was friendly and compassionate. The vet was very thorough and explained all options in detail. Facility was extremely clean, organized and welcoming. Highly recommend!
Although it was a long wait, the care and concern the entire staff was well worth the wait. The whole staff was kind and supportive, however Veronica, an office receptionist went above and beyond with her display of kindness and empathy.
We are so grateful for the compassionate care we received here on one of the hardest days of our lives. The staff acted quickly, treated Oreo with kindness and respect, and understood his lung cancer diagnosis without pushing unnecessary testing. They supported our decision for in-home euthanasia, helped ensure we had a same-day appointment, and gave him medication to keep him comfortable before we left. We truly felt listened to and supported during an incredibly painful time.