Tom Bell Chevrolet Service & Parts

Mar 2024

The sales rep Brian was incredibly nice, friendly, and informational. M car needed an alignment and had an engine light which was covered under warranty. My biggest issue was the time spanse it took to begin solving the repairs. The first week, they didn't have an available mechanic to check the engine light. So one week wasted. The second week, they discovered the problem.The third week they ordered parts. The fourth they commenced repairs. My car was out of commission for a month. Luckily I had a spare car but if I didn't I would have shelled out a thousand in a rental car. Tom Bell has an infrastructure problem. Two mechanics not available to work, slow service. Chevrolet...read full review

Dec 2023

My wife and I brought our Yukon in for maintenance, which included an oil change, tire rotation, alignment along with a recall on the third row seatbelt. On top of that, we experienced sporadic transmission slips, which Tom Bell was able to diagnose with an error code, and a software patch was applied. (Welcome to computer cars, ahaha). While the car was at the shop, we also decided to change some cabin filters, as the interior at times, would become stinky - this helped greatly with the smell. Our service advisor was Dan which by the way was very professional, and kept us in the loop. Our tech was Jesse Reyes, which also did a fantastic job on our car. When it came time...read full review

Dec 2023

The customer waiting area could use a little bit more electrical outlets to plug in devices but on the other side the service area was great. Haley my service advisor was fantastic She explained everything to me and gave me prices and got me out of there in under two hours. I had a 30,000 mile service plus a front end alignment and I was ready to spend two to six hours there.She got me out in two hours.