OakRidge Energy and Construction - HERS Rater, QII inspector, Certified BPI Auditors

Feb 2023

I seldom take the time to write reviews, good or bad. But in this case, I felt the need to help others who might be looking for HVAC services.My 86-year-old mother lives alone and recently told me that her house has been freezing for months. Because I do not live close by, I sent an HVAC serviceman (from another company) out to check out her system. After seeing pictures of the attic and HVAC components, it was clear that she needed an entirely new system, including air ducts (which had decayed through the years) and she needed additional blown insulation to reach an R30 factor. Using Yelp and other Google searches, I identified four HVAC contractors in her area.Two of...read full review

Jan 2023

I seldom take the time to write reviews, good or bad. But in this case, I felt the need to help others who might be looking for HVAC services. My 86-year-old mother lives alone and recently told me that her house has been freezing for months. Because I do not live close by, I sent an HVAC serviceman out (from another company) to look at her system. After seeing pictures of the attic and HVAC components, it was clear that she needed an entirely new system, including air ducts (which had decayed through the years) and she needed additional blown-in insulation to reach an R30 factor. Using Yelp and other Google searches, I identified four HVAC contractors in her area.Two of the four estimators were arrogant and had trouble answering my questions over the phone. They spent most of their time telling me how good their companies were and how bad the competition was (even though I did not give them their names). The other two contractors, one of which was OakRidge Energy, seemed very experienced. Both were very kind to my mother and were very professional with me over the phone. The two arrogant guys provided ridiculously high quotes. The third was quite a bit less. OakRidge provided the best price and threw in a free "before and after duct pressure test." My mother was so happy that I had chosen OakRidge Energy because she "really liked the guy that came out to estimate the job."We signed the contract on a Wednesday, the team arrived on that Friday, and they had the entire job completed by 3:00 pm that Saturday, just three days after signing the contact.The office team, Rebecca and Hannah, were excellent as well. They were always available, pleasant to work with, knowledgeable, and very responsive. And the owner, Chris, responded to each of my technical questions, via email, in minutes. Although I did not meet the installers, my mother, sister, and brother-in-law did. They were all very impressed with how Armando, Carlos, and Cesar went about their business. They were very pleasant, were very clean and organized, knew exactly what they were doing, and seldom took a break.I asked my sister to look over the review that I had written. Here is her response unedited...."Randy that was PERFECT! They were amazing & so professional. We all felt so comfortable with them that Mom went away for the day and Phil & I sat downstairs. Never once did we feel we needed to stand over or watch them, it was weird how much trust we had in them they just came across as hard working, honest guys and they truly were. We really got lucky with them and trust me Mom is warm up there."I strongly recommend that you ask OakRidge Energy to provide an estimate for a home energy survey or an HVAC system upgrade, if needed.

Nov 2022

I used oakridge energy because my electricity bill has been overly expensive .I contacted them witch they were extremely helpful, they did an Energy audit on my house. And found out. What Was causing my electricity bill to be so high. employees have great customer service and very easy to work with