About Western Dental & Orthodontics
Western Dental & Orthodontics aims to provide accessible and affordable dental care. Their office offers a range of services, including orthodontics, cosmetic dentistry, and emergency care, all under one roof. Patients can receive treatment for implants, braces, and periodontal care in the same location. The practice welcomes patients of all ages and offers flexibility with evening and weekend appointments. They also accept various dental plans, including Denti-Cal (Medi-Cal Dental) and provide free exams and x-rays for new patients. Patients commend the kind, gentle, and excellent staff and the great dentist who is very professional, smooth, and compassionate. The dentist saved a tooth with no pain involved and was very helpful. They make patients feel comfortable, safe, and heard, working with them on their budget and different options. While the staff is nice and pleasant, they took a while to get people back into their appointment time. There is a need for more assistance to help each patient without leaving.
The staff were so pleasant, Gabrielle and Dr. Mallari were so kind and patient with me through my appointment and really made me feel like I was being heard. Yes there is always a wait time but if I can wait a couple months to get in, then I can sure as heck wait a couple hours. I see so many patients yelling at the front staff as if it's their fault for the wait, it's not, so if your going to be rude and yell bring it to corporate, not them. They are just doing their job. Anyways, this place is great, and I'm grateful to have a place in redding that accepts my insurance!
They definitely have horrible wait times.... But the most important to me is that the dentist actually did a great job. He took his time and did a great job. I am very happy with my new denture. I have been going to western dental for years and I know that I'm going to have to wait when I have an appointment and that's the only bad thing I can say. I have never had any problems with cleanings, fillings, root canals, crowns and now dentures services. They always do a good job
The wait is ridiculous. They keep me coming back for every thing that needs to be done. I've come back 4 different times to get dentures and still need to come back at 2 more times. I don't have the dentures yet! One day I waited 3 hours so I got a new appointment and left. I am on Medicare and partnership. So I don't have a lot of choices.