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Reviews for Riverside EyeCare Professionals
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Riverside EyeCare Professionals
2801 Park Marina Dr, Redding
Directions Call Website Suggest an Edit
2801 Park Marina Dr, Redding
Directions Call Website Suggest an Edit2801 Park Marina Dr, Redding, CA96001
(530) 244-2273
Dr. Sean Sumsion and I cannot say enough good about him. But sometimes the office staff is another story if you call and try to get an appointment changed it seems like something they're not able to do at all or Willing to try I've tried several times to change an appointment not because I'm being lazy and don't want to come it's because other things change in life that you can't fix I have to Pick up my sister in Arcada which is a 150 miles away drive her over here for an appointment then drive her back and then drive back home here and ready that is the 600 mile round trip about 12 hours not including the office visit I'm just asking... read full review
Riverside Eye Care Let me see first to start with the doctor and his associates in the back as far as care is excellent if you call and try to change an appointment to hold another story the ones in the front. Or a whole nother story trying to get appointment changed or made to a certain date is impossible I called and asked several times to change an appointment not a week out not two weeks out but 6 or 10 weeks out and all I get is grief I drive 300 miles round trip so see the doctors and it's not easy to make all the dates work I called today talked to Leslie she had an attitude from the start and really got upset when I asked to talk to the office manager she... read full review
Dr is amazing. Had to have glasses remade to be able to use tho.....Work fine now. However I'm struggling with the front office staff. Three different visits, multiple phone calls and the same is true each time. The front staff seems to care less, as if we were a burden to be visiting this establishment. Very high turn Over too it seems. New person every time who assists front office receptionist. I contacted them and yet another new person. Asked for RX to be sent via email and that still has not happened. Honestly if the Dr hired all new, kinder staff, it would be a better rating, I'm struggling giving a three star because the doctor deserves five star. The... read full review