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shout out to this crew at Les Schwab Tire in Redding who fixed our trailer tire yesterday as we picked up a nail somewhere along the freeway during vacation. Amazing attitude and service and thankful!
The young man who I was greeted by gave me some conflicting information and vague answers. All of my brakes needed to be fixed. But I was only given quotes for the front. I stated several times that this vehicle is a service vehicle. Why not fix it all while I'm here. They do not understand service vehicles. They are driven hard every day, towing thousands of lbs. But after an assessment, I was told it could be driven in the red on their scale this is not the case. He had to have been very new because he used the phrase "I don't know" more than once and also had no idea how to communicate with another les schwab to order parts I needed. But when I... read full review
A few weeks ago my family and I were headed out of town on a trip north and needed to be to our destination with no time to spare. As we pulled out of our driveway the tire pressure indicator came on our vehicle. It was 10 lbs low! We drove to Les Schwab on Churn Creek and were met immediately by who I think was probably the manager. We told him our dilemma and he said they could get to it and that it would be about a half hour to get it fixed. Fine by us. We felt blessed to just get seen. Within 15 minutes they had fixed a bolt/screw puncture and we were back on the road. Thank you Les Schwab and hats off to the manager and nice tech who took care of our problem. We... read full review