Flooring in Rancho Santa Margarita

“My wife and I contacted OC Elite Remodeling around the week of 9/29/2024 to remodel our kitchen, family room with the possibility of the backyard and house windows ( about 15 windows.) Tony came out right away within a day or two, took measurements and we discussed the project. Tony was very professional and kind. He suggested many things such as design and material and mentioned that the company had a deal for about $27,974.00 to remodel a kitchen that fits the parameters of OC Elite Remodeling parameters. My wife and I were very happy. We felt confident with the company. Tony also provided us with a few previous testimonials from previous customers to call for reference. 1st experience In the process, we asked Tony about the windows and if they could give us a good deal on the windows. We already had an estimate from Home Depot, but since they advertise to beat anyone's price, we thought of asking them. Sadly, the company would not lower and beat Home Depot's price as they themselves had advertised, it was only a $2,000.00 difference between Home Depot and them.(OC Elite Remodeling) Now it has come to our attention that this company is dishonest or they promise/advertise something that they don't intend on doing. My wife and I started to be attentive to what the company or its representatives communicated to us 2nd experience We had originally picked a tile that cost $5.93 / square foot. Then, during the shopping process, we liked another tile and we picked it that cost $3.99 a square foot. For some reason, I still don't understand the cost of picking the 2nd Tile @ $3.99 a square foot ended up costing more ($1675.80) . When we brought this to Tony's attention, he explained that the second tile does not include adhesive material, etc., but the first tile @ $5.93 a square foot does include all material. (our experience is when you see an advertisement for a tile , it usually does not include any adhesive material, grout, spacers, etc. and so how come the first tile $ 5.93 included all these things, does not make sense, but we did not want to argue). 3rd experience This is the one that really bothered me. Through the process we asked Tony if they would paint and install or paint doors, and Tony said yes. We were thinking of painting all our interior doors but Tony said it is better to paint because it's a similar cost. Laurence told Tony to get the doors from home depot, and he responded that " home depot doors are "dingy" and cheap doors. We install better doors. Well when the day came to install the doors I noticed that the doors had a label on them from Home Depot, I mentioned it to one of his workers and showed him the label and told him what Tony had said. I felt lied to and cheated. Please be made fully aware that this review is reviewing the company. Would we recommend OC Elite Remodeling? No Above all, Tony and Kash worked very hard specially with our changing of mind few times , Tony is a patient man , and Kash as well. Our kitchen and floors look beautiful just like how we imagined it and project was completed in a timely manner as they have promised . Sincerely, Laurence & Irina“

“Exceptional work! I have zero complaints. Louis, the owner did a great job and explained the process to me step by step. He turned my entire garage into a showroom piece. Louis painted my walls and ceiling in my garage as well as the epoxy installation on my outdated concrete floor as you can see. And he did it all by himself. Thank you for your services. I will be recommending you to my associates for future business.“

“Sasan & crew did an amazing job on our master bath remodel. Our project manager Mike was there everyday & while the city inspector was present. Sasan provided a design & suggestions which greatly helped as I am a visual person & need to see the ideas-some contractors we vetted didn’t offer this or it was an added expense. The showroom was perfect for us to start to narrow down what we wanted. Highly recommend!“