Kaiser Permanente: Chou Rachel H MD - PERMANENTLY CLOSED

Jun 2024

Kaiser is despicable. Every time I think to myself, it can't get any worse than this, it does. How on earth does this place still operate with all the terrible reviews of people saying their personal health, and that of their family, has been negatively affected by negligent care? I wish Yelp allowed for negative ratings because they don't even deserve a star. Update after their response: Sure. I should contact YOU to resolve the problems. Look at all the terrible reviews. DO BETTER.

May 2024

Women's health- I came here for my first pregnancy and the OBGYNs office is miserable. The desk lady always called me Maria even though that's not my name and it's nowhere in my chart. The obgyn I had was constantly on vacation. There were multiple strikes that affected my access care. So I had to see Dr Gregory and she deliberately chose not to give me my final ultrasound. She said "I can feel with my hands he's in position." My water broke a few days afterwards and my son was born breach! the delivery nurses from Roseville Kaiser were able to tell me that she should have given me an ultrasound to be certain my son was in position. l wouldn't have needed a whole c-section if she had just cared enough to give me the ultrasound. I am permanently uncomfortable with the care this establishment offers me. It has been a year now, and my family is still being impacted by her negligence. Pediatrics- it's okay, the office is neat and tidy. Not very fun for a child of course, but the fish tank is helpful.

Jan 2024

I've been with Kaiser for years. I've been sick for about 4 yrs If you're not on your death bed you can forget about a doctor trying to help you live. I'm dying now. Everytime I go to The ERthey kicked me out. Snatched out my IV! I WILL NEVER GO BACK I'D RATHER DIE. KAISER JUST WANTS OUR MONEY. ITS BAD YA'LL