Ernesto was amazing, the gentleman who did my dad’s service and burial were amazing and kind. But when I went to pick up my dad’s certificate the lady in the office was extremely rude and unprofessional. Caught me off guard giving she works at a funeral service.
June 2021
My sisters and I had to cremate our mother not that this expirence was not bad enough. The funeral director, Ernesto, did not explain the various packages. Ernesto lacked warmth never heard I am sorry about your mom. Ernesto started a meeting without all parties being present. I feel that Ernesto needs sensitivity training. A person cannot run a business without compassion for the family. I understand it is a business. The people you are serving, that their loved ones. These people already have to deal with the impact of their loved one being absent from their life.I just wondered how Ernesto would feel if that was his loved one and the roles were reversed. I was not... read full review
October 2019
When my cousin passed away last summer the hospital had recommended Myers. I didn't see anything review wise online about them so I was hesitant. They turned out to be a pleasure to work with and answered any concerns I had. They even got me the paperwork from the cemetery in Tulare when I couldn't. Staff were wonderful, buildings were clean and they have private rooms for planning.
Ernesto was amazing, the gentleman who did my dad’s service and burial were amazing and kind. But when I went to pick up my dad’s certificate the lady in the office was extremely rude and unprofessional. Caught me off guard giving she works at a funeral service.
My sisters and I had to cremate our mother not that this expirence was not bad enough. The funeral director, Ernesto, did not explain the various packages. Ernesto lacked warmth never heard I am sorry about your mom. Ernesto started a meeting without all parties being present. I feel that Ernesto needs sensitivity training. A person cannot run a business without compassion for the family. I understand it is a business. The people you are serving, that their loved ones. These people already have to deal with the impact of their loved one being absent from their life.I just wondered how Ernesto would feel if that was his loved one and the roles were reversed. I was not... read full review
When my cousin passed away last summer the hospital had recommended Myers. I didn't see anything review wise online about them so I was hesitant. They turned out to be a pleasure to work with and answered any concerns I had. They even got me the paperwork from the cemetery in Tulare when I couldn't. Staff were wonderful, buildings were clean and they have private rooms for planning.