Excellent and timely service! The tow was arranged through my cars roadside assistance. Greg's Hula Towing contacted me within minutes and gave me an estimated timeframe. They kept me updated the entire time. The driver was very professional and careful with my car. Car problems are stressful enough so it was a relief to have such a good experience with the towing. Highly recommend!
Mar 2023
He picked up 2 old cars. He was very courteous and professional. He had stop aas was about tow the car but was called away to an accident He returned to tow the other other car after dark just as he promised. I would recommend their tow service because they always there quickly and treat their customers in a polite and respectful manner.
Nov 2022
I called AAA around 8:30 am to tow my truck to an auto shop. Greg's Hula Towing arrived around 9:30 a.m. and had to tell them it was around in the back so the driver needed to pull into the alley. When Chad (I think was his name) got here he saw that my truck was parked in the backyard, not in the alley. He asked if I can move the truck into the alley and I said it won't start (which was why I needed the tow). He sighed and said he can't tow it. I asked if he can push it. He gave this "I can't, I give up" attitude and mumbled something on the phone with the dispatch. After he pushed it out, he still couldn't tow it because he had me steer it in a direction that caused it to park nearly perpendicular in the alley. He gave up and said to call them back when I get it out of the alley, then left. He kept sighing throughout this brief ordeal. He behaved as if he was an irritable 5 year old trapped in a man's body. It was unprofessional and pessimistic. Between my daughter and her boyfriend, we pushed it about 15 ft out into the alley within a few minutes after he left and I called back immediately for a new tow request. I also stated I didn't want him back because of his negative attitude. The next tow driver didn't arrive until around 2:00 p.m. I am glad I had people help push the truck. At least the dispatch were prompt in responding to my requests through AAA and calling with an update. I also had previous positive experiences in the past from them with other tow truck drivers, drivers that helped the situation even if it was just with a smile or positive attitude.
Google: 3/5
Excellent and timely service! The tow was arranged through my cars roadside assistance. Greg's Hula Towing contacted me within minutes and gave me an estimated timeframe. They kept me updated the entire time. The driver was very professional and careful with my car. Car problems are stressful enough so it was a relief to have such a good experience with the towing. Highly recommend!
He picked up 2 old cars. He was very courteous and professional. He had stop aas was about tow the car but was called away to an accident He returned to tow the other other car after dark just as he promised. I would recommend their tow service because they always there quickly and treat their customers in a polite and respectful manner.
I called AAA around 8:30 am to tow my truck to an auto shop. Greg's Hula Towing arrived around 9:30 a.m. and had to tell them it was around in the back so the driver needed to pull into the alley. When Chad (I think was his name) got here he saw that my truck was parked in the backyard, not in the alley. He asked if I can move the truck into the alley and I said it won't start (which was why I needed the tow). He sighed and said he can't tow it. I asked if he can push it. He gave this "I can't, I give up" attitude and mumbled something on the phone with the dispatch. After he pushed it out, he still couldn't tow it because he had me steer it in a direction that caused it to park nearly perpendicular in the alley. He gave up and said to call them back when I get it out of the alley, then left. He kept sighing throughout this brief ordeal. He behaved as if he was an irritable 5 year old trapped in a man's body. It was unprofessional and pessimistic. Between my daughter and her boyfriend, we pushed it about 15 ft out into the alley within a few minutes after he left and I called back immediately for a new tow request. I also stated I didn't want him back because of his negative attitude. The next tow driver didn't arrive until around 2:00 p.m. I am glad I had people help push the truck. At least the dispatch were prompt in responding to my requests through AAA and calling with an update. I also had previous positive experiences in the past from them with other tow truck drivers, drivers that helped the situation even if it was just with a smile or positive attitude.