Reviews for Pleasanton Air Duct Repair Services

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Aug 2024
I was surprised by the dramatic difference after Pleasanton Air Duct Repair Services cleaned our air ducts. The air feels cleaner, and our HVAC system is more efficient. The employees were on time, respectful, and highly skilled. The results show how carefully they worked.
May 2022
The A/C picked the worst time to decide not to participate during last week's heat wave. Called Richard's and got an appointment for the next morning, but I had to cancel. Kaylan was understanding, and we rebooked the appointment without urgency because the heat wave broke. Olim was the technician and has a 5.0/5 rating, and I have to agree with his rating. He immediately identified the issue, fixed it, checked the compressor, and went on his way to hopefully earn another 5 rating at his next appointment. This was the first time we have used Richard's and would highly recommend!
Feb 2022
I can't say enough great things about the excellent service and quality customer care from Richard heating and air! My mom is a senior and this is the third time they have came to our rescue, same day service, top shelf work, they work until the job is complete, not 5 o'clock when most folks just wanna call it a day. Their team is kind and considerate, and very knowledgeable in their field. I gave 10 stars to the entire team from the ladies that answered the phone, and called me back five minutes later to tell me they pulled somebody off a roof four towns away to get to my moms house to fix her heater, to the amazing service technicians that show up with a smile on their face even though my mom and her caretaker are stressed they are very soothing and reassuring that things will get fixed, then they go the extra mile to travel all over the bay to find this one part they need to fix mom's heater now so we can get the house ba k yo to 70 happy degrees!. Above and beyond top quality customer service I can't say enough about this great team, three times in a row they have exceeded our expectations!! Thank you all for being the amazing caring team that you are, we will spread your praises far and wide! Thank you thank you thank you Michele Fran Suzi and Miranda!!