We have been working with Nolo for many years and they have a been an excellent source for us. I don't usually deal directly with them as I am in accounting department. On Friday evening May 26, we got a call from our call center staff that there was an issue with our payment method. This was at 6:30pm EST at the beginning of a holiday weekend. Over the next 3 hours, I worked with Zeenet Puri, our Customer Service manager to get this issue resolved, so our acount would be active for the long weekend. Zeenet went above and beyond to find a resolution when most people were already headed for their weekend off! She was extremely helpful to us!
May 2023
I started using Nolo 8 years ago and have been using them on and off since then with consistent results. They have a good support system in terms of processing refunds for bad leads, which they make simple and straightforward, and our account manager Mona makes working with them a cinch. Steady lead quality and solid support team, what more can you ask for? :)
March 2023
I’m an attorney in Beverly Hills. I have been working with nolo for almost a decade. Working with Zeenat Puri in recent times has been a blessing. She has been attentive, proactive, and a great asset to me and my firm. She has been the driving force of my firm becoming a great success in recent times. Thank you Zeenat and thank you nolo for making my goals come to fruition.
We have been working with Nolo for many years and they have a been an excellent source for us. I don't usually deal directly with them as I am in accounting department. On Friday evening May 26, we got a call from our call center staff that there was an issue with our payment method. This was at 6:30pm EST at the beginning of a holiday weekend. Over the next 3 hours, I worked with Zeenet Puri, our Customer Service manager to get this issue resolved, so our acount would be active for the long weekend. Zeenet went above and beyond to find a resolution when most people were already headed for their weekend off! She was extremely helpful to us!
I started using Nolo 8 years ago and have been using them on and off since then with consistent results. They have a good support system in terms of processing refunds for bad leads, which they make simple and straightforward, and our account manager Mona makes working with them a cinch. Steady lead quality and solid support team, what more can you ask for? :)
I’m an attorney in Beverly Hills. I have been working with nolo for almost a decade. Working with Zeenat Puri in recent times has been a blessing. She has been attentive, proactive, and a great asset to me and my firm. She has been the driving force of my firm becoming a great success in recent times. Thank you Zeenat and thank you nolo for making my goals come to fruition.