I was a patient here for a week and half to say that the majority of the staff is very friendly and professional. The doctors are always keeping you updated and checking on you even after surgery. They are not completely satisfied until everything is done right. I decided to go with the surgery because the surgeon convinced me he could get done without any issues and he was right. Once I was able to eat, the food was amazing. I was very happy with my time there even I wanted to be discharged ASAP. I will highly recommend this hospital for the amazing staff from every levels.
Nov 2024
"Professional Care by World Class Staff" We usually go to San Ramon Regional hospital, but because of an emergency, my wife was brought via ambulance to this hospital. This time, we got to experience the emergency room, Critical Care Unit, regular hospital, pulmonary specialists, physical therapist, respiratory therapist--You name it, we got it. This is a well-run hospital, with World Class Medical staff. Honestly, it would be hard to find a better hospital. My only complaint is that the cafeteria closes too early! Thank you for providing a world-class asset to our town.
Oct 2024
We had our 4th & final baby here in 2023 after having our previous 3 at Eden in Castro Valley. This hospital wasn't horrible but I definitely wouldn't recommend it. The Dr's/nurses were nice & very caring, so that's what's most important. However the hospital was very run down & dirty, the recovery rooms were tiny, we were basically put in a closet. There was wads of hair and an old chip under the bed as if it hadn't been thoroughly cleaned. The paint was chipping off the walls & when housekeeping did come the woman wiped down the inside of the sink, & then proceeed to wipe down the counter with the same towel. I'm glad I happened to bring my own disinfectants. No one washed their hands here, instead they just put on gloves, which I guess is ok. We left as soon as we possibly could 24 hours later. As I said, the Dr's & nurse's were all around pretty great but we definitely didn't have a very positive experience here due to the cleanliness & the size of the rooms.
I was a patient here for a week and half to say that the majority of the staff is very friendly and professional. The doctors are always keeping you updated and checking on you even after surgery. They are not completely satisfied until everything is done right. I decided to go with the surgery because the surgeon convinced me he could get done without any issues and he was right. Once I was able to eat, the food was amazing. I was very happy with my time there even I wanted to be discharged ASAP. I will highly recommend this hospital for the amazing staff from every levels.
"Professional Care by World Class Staff" We usually go to San Ramon Regional hospital, but because of an emergency, my wife was brought via ambulance to this hospital. This time, we got to experience the emergency room, Critical Care Unit, regular hospital, pulmonary specialists, physical therapist, respiratory therapist--You name it, we got it. This is a well-run hospital, with World Class Medical staff. Honestly, it would be hard to find a better hospital. My only complaint is that the cafeteria closes too early! Thank you for providing a world-class asset to our town.
We had our 4th & final baby here in 2023 after having our previous 3 at Eden in Castro Valley. This hospital wasn't horrible but I definitely wouldn't recommend it. The Dr's/nurses were nice & very caring, so that's what's most important. However the hospital was very run down & dirty, the recovery rooms were tiny, we were basically put in a closet. There was wads of hair and an old chip under the bed as if it hadn't been thoroughly cleaned. The paint was chipping off the walls & when housekeeping did come the woman wiped down the inside of the sink, & then proceeed to wipe down the counter with the same towel. I'm glad I happened to bring my own disinfectants. No one washed their hands here, instead they just put on gloves, which I guess is ok. We left as soon as we possibly could 24 hours later. As I said, the Dr's & nurse's were all around pretty great but we definitely didn't have a very positive experience here due to the cleanliness & the size of the rooms.