Reviews for JCPenney Portraits
Write a reviewHours
Monday: 11AM - 7PM
Tuesday: ClosedWednesday: ClosedThursday: 11AM - 7PM
Friday: 11AM - 7PM
Saturday: 11AM - 7PM
Sunday: 11AM - 6PM
Tips
wheelchair accessible accepts credit cards accepts apple pay private lot parking bike parking
Ratings
Google: 3.2/5 Facebook: 3/5 Nextdoor: 2 ❤️JCPenney Portraits
1500 Stoneridge Mall Rd, Pleasanton
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This place is very nice and the staff is very helpful. Dalia was very kind and helpful, many reviews i see with low ratings are usually people that dont listen, or blame the staff. If you make a 30 min appointment to take pictures with a child for example and your child doesn't cooperate and you get very few good photos thats not the staffs fault.. doeant mean you NEED to get another. Session or free photos.
We just had our holiday family portrait at this JC Penney branch in Stoneridge Mall Pleasanton. We had Corina as the photographer. She was nice and pleasant. We have our toddler daughter with us and Corina was very patient in taking her time on getting her to follow beautiful poses. I never felt being hurried in rush. The whole session flows so naturally. All our photos turned out to be gorgeous and I so love it! We will definitely come back to them for our future family portraits.
Easy scheduling an appointment online. They called the day before to confirm the appointment. Needed headshots asap. Easy checkin. I got there at 11 for my 11:15 appointment. My photographer Shawn was easy to work it and professional. I didn’t like all of the photos but it’s not their fault, I was having a bad hairday. haha. I have at least a couple I like. Received the digital album quickly within 24 hours. Plenty of parking. Would come back for a family photo hopefully with the same photographer. I don’t know about the other negative reviews but I had a positive experience overall. Would recommend this studio.