I brought in 3 woolen garments for dry cleaning, as those are always pretty challenging to wash at home. $27 and 8 days later I got back 3 tiny replicas of the original garments, perhaps 30% of the original size. Obviously machine washed and perhaps run through a dryer. In any case, some hard to replace sweaters are now ruined.
This level of carelessness warrants zero stars.
August 2022
We've been going here for over 9 years. When we first started there, there was one or two ladies who was usually there and friendly. In 2017 the owner expanded to have another cleaner in San Ramon - that's when service started to suffer, but the hours were reasonable and turn-around usually 3 days. Fees average and meh service but we've been going there so long it's just habitual. Since COVID we rarely needed dry cleaning so we just kept them even though their service was bad (finding workers increasingly difficult)). We only went there quarterly during COVID vs 2x a month previously. It's not the $9 per shirt or $16 per pants but (price similar... read full review
April 2022
The pricing for their services are very high and expensive.
I brought in 3 woolen garments for dry cleaning, as those are always pretty challenging to wash at home. $27 and 8 days later I got back 3 tiny replicas of the original garments, perhaps 30% of the original size. Obviously machine washed and perhaps run through a dryer. In any case, some hard to replace sweaters are now ruined.
This level of carelessness warrants zero stars.
We've been going here for over 9 years. When we first started there, there was one or two ladies who was usually there and friendly. In 2017 the owner expanded to have another cleaner in San Ramon - that's when service started to suffer, but the hours were reasonable and turn-around usually 3 days. Fees average and meh service but we've been going there so long it's just habitual. Since COVID we rarely needed dry cleaning so we just kept them even though their service was bad (finding workers increasingly difficult)). We only went there quarterly during COVID vs 2x a month previously. It's not the $9 per shirt or $16 per pants but (price similar... read full review
The pricing for their services are very high and expensive.