Reviews for Amador Cleaners
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 5PM
Sunday: Closed
Tips
private lot parking
Ratings
Google: 3.9/5Amador Cleaners
Amador Center, 1787 Santa Rita Rd, Pleasanton
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I brought in 3 woolen garments for dry cleaning, as those are always pretty challenging to wash at home. $27 and 8 days later I got back 3 tiny replicas of the original garments, perhaps 30% of the original size. Obviously machine washed and perhaps run through a dryer. In any case, some hard to replace sweaters are now ruined.
This level of carelessness warrants zero stars.
We've been going here for over 9 years. When we first started there, there was one or two ladies who was usually there and friendly. In 2017 the owner expanded to have another cleaner in San Ramon - that's when service started to suffer, but the hours were reasonable and turn-around usually 3 days. Fees average and meh service but we've been going there so long it's just habitual. Since COVID we rarely needed dry cleaning so we just kept them even though their service was bad (finding workers increasingly difficult)). We only went there quarterly during COVID vs 2x a month previously. It's not the $9 per shirt or $16 per pants but (price similar to SAME day service elsewhere) they said it would be done in 1 week - 7 full days!!!!! They even took down their price so if you don't bring in the slip they could charge you higher rate. Hours are now reduced too. Time to find a NEW cleaner!
I've been going here for a while and am satisfied so far. Price increased tad bit but it's understandable considering COVID era. Honestly it's not even much compared to others. My main reason for choosing this place is the way they do alterations. Never have been dissatisfied with them.