I hired SWG to put a new gas line to my barbecue. I signed an invoice for X amount of dollars and I paid the invoice. This guy showed up out of the blue saying he was gonna stop by my house and rip out the gas line. He sent me this invoice which had no signature on it for one and a half times what I owed. I specifically signed the first work order, this work order recently had no signature. I told him if he contacted me again I would call the police. This guy Scott is a loose cannon and he's dishonest. I just got another email. It seems that when this guy runs low on work, he has a habit of sending out bogus bills to try to get more money. Nice try.. Also the faucet... read full review
February 2022
Found Scott from Nextdoor recommendation. Knowledge-wise he's appears to be spot on. Clean and respectful. However I'm giving 1 star for the lack of ethics in this transaction...many hidden and dishonest fees. I was going to let it go but I felt that I wouldn't be doing justice for others so I decided to write this review so others can be fully aware before engaging Scott. The job at our house was simple--- replace shower faucet cartridge from two bathrooms--- exact same faucet brands and types. Day 1, Scott came to see what type of cartridge it requires--- spent less than 15 mins here. Said he'd come back next day to replace and would charge 125/hr... read full review
December 2021
Requested for an estimate and eval of the plumbing in a single family house (Roughly $200 for 1 hr work, added the cost for travel too in this fee), and Christine who is responsible for scheduling kept modifying the date. Once we finalized a date and time, she texted me 1.5 hrs before he was supposed to arrive and told me Scott would not be coming at all that day because he was on call. She then gave me a fixed date and time (which she previously told me was unavailable) but it is difficult to adjust multiple schedules after being cancelled on and unfortunately my group could not accommodate. I have no tolerance for flakey schedulers and can't trust that they wouldn't... read full review
I hired SWG to put a new gas line to my barbecue. I signed an invoice for X amount of dollars and I paid the invoice. This guy showed up out of the blue saying he was gonna stop by my house and rip out the gas line. He sent me this invoice which had no signature on it for one and a half times what I owed. I specifically signed the first work order, this work order recently had no signature. I told him if he contacted me again I would call the police. This guy Scott is a loose cannon and he's dishonest. I just got another email. It seems that when this guy runs low on work, he has a habit of sending out bogus bills to try to get more money. Nice try.. Also the faucet... read full review
Found Scott from Nextdoor recommendation. Knowledge-wise he's appears to be spot on. Clean and respectful. However I'm giving 1 star for the lack of ethics in this transaction...many hidden and dishonest fees. I was going to let it go but I felt that I wouldn't be doing justice for others so I decided to write this review so others can be fully aware before engaging Scott. The job at our house was simple--- replace shower faucet cartridge from two bathrooms--- exact same faucet brands and types. Day 1, Scott came to see what type of cartridge it requires--- spent less than 15 mins here. Said he'd come back next day to replace and would charge 125/hr... read full review
Requested for an estimate and eval of the plumbing in a single family house (Roughly $200 for 1 hr work, added the cost for travel too in this fee), and Christine who is responsible for scheduling kept modifying the date. Once we finalized a date and time, she texted me 1.5 hrs before he was supposed to arrive and told me Scott would not be coming at all that day because he was on call. She then gave me a fixed date and time (which she previously told me was unavailable) but it is difficult to adjust multiple schedules after being cancelled on and unfortunately my group could not accommodate. I have no tolerance for flakey schedulers and can't trust that they wouldn't... read full review