I just used Jerry's Plumbing to fix/replace a toilet in our home. First the actual plumbers and helpers who came to our house were great. Very professional, knowledgeable and courteous. I wish I could say the same for their other employees. The office staff who helped us on the phone and via email with the selection and ordering of our replacement toilet were kurt and mostly uninterested in helping us. Then when it came to the installation we ran into a problem. Again the guys at the house were awesome but I had to get on the phone with John the "production manager". He was on speaker when he immediately started yelling at his own employee and the when... read full review
July 2021
I've used Jerry's Plumbing three times now and I am usually very satisfied. But just yesterday their technician promptly came out to fix my running toilet. He replaced the fill valve and flapper in about 30 minutes. I was charged $285.00! Is this excessive or does everyone charge this much? I will probably rethink my next plumbing choice.
July 2021
Zac was awesome explaining everything moving forward love the communication he and the office had best service i have had in a long time very caring about the temps and getting the A/C repaired as soon as the part was available keep up the good work Zac thanks again
I just used Jerry's Plumbing to fix/replace a toilet in our home. First the actual plumbers and helpers who came to our house were great. Very professional, knowledgeable and courteous. I wish I could say the same for their other employees. The office staff who helped us on the phone and via email with the selection and ordering of our replacement toilet were kurt and mostly uninterested in helping us. Then when it came to the installation we ran into a problem. Again the guys at the house were awesome but I had to get on the phone with John the "production manager". He was on speaker when he immediately started yelling at his own employee and the when... read full review
I've used Jerry's Plumbing three times now and I am usually very satisfied. But just yesterday their technician promptly came out to fix my running toilet. He replaced the fill valve and flapper in about 30 minutes. I was charged $285.00! Is this excessive or does everyone charge this much? I will probably rethink my next plumbing choice.
Zac was awesome explaining everything moving forward love the communication he and the office had best service i have had in a long time very caring about the temps and getting the A/C repaired as soon as the part was available keep up the good work Zac thanks again