Alpine Air Duct Clean

Oct 2023

Alpine Air installed a minisplit system in our new home, including an outside condenser and two head units. They did such a poor job that we ended up having to have it redone by a different company a year later. The condensate line PVC installed in the walls was muddy. It looked like it had been lying around in their yard. My husband replaced it with new PVC. Jason drilled random holes in our studs, then realized they were in the wrong place and redrilled. So now our studs that are supposed to support the house look like swiss cheese. He used the wrong size connection to the condenser line. He used electrical fittings to connect the split unit to the condensate line, not fittings that are meant for water. This is a huge leak risk inside a wall. He used a 3/4" roofing nail to attach the condenser to the concrete pad. We're in a very windy area and the whole thing could have easily blown over. There were greasy fingerprints all over the wall and several fins were crushed during the install. We had it cleaned by another local company and they tried their best to straighten out the fins but there was only so much they could do. The unit was also mounted too close to the side wall than installation instructions say, so that it was difficult to work on when we had a third company out to fix all the problems from Alpine's install. Everyone says go to Alpine. Maybe they had a different experience or maybe they're just not as picky about the details of the install. But Alpine is the one contractor in the area that I would never call again if my life depended on it.

Mar 2023

I had Jason Woods install my AC unit a few years ago in Pioneer and he was professional and did a great job, however my unit unfortunatley went out over the weekend and I left a message on the office phone for a service call. I called back first thing Monday morning and the office lady advised me she would check with Jason to see about scheduling a service call as Jason makes his own schedules?I called back 3 hours later to see if Jason could schedule me as I did not get a call back. The office lady told me she had no idea when I could get a service call as she had no idea what Jason's schedule was but it would be at least 2 weeks before Alpine could get to my house.......This...read full review

Mar 2022

Scott came out to give us an estimate and he was such a nice guy. He presented all our options and thoroughly explained everything. His bid was fair and we have our new heating and AC installation scheduled. I'll follow up with our installation experience but I trust it will be positive.