My daughter got her ears pierced here by Dr. Pai back in November 2022. Everything was fine until this week, one of her ears became swollen and looked infected. I called the office and spoke with one of the nurses who instructed me on what to do and sent a prescription for antibiotic ointment. It's been 3 days and the swelling has completely gone down, and I was even able to get the earring back in her ear! Very thankful to the office staff, nurses and doctors, thank you!
August 2023
I'm not sure where the negative reviews are coming from but I had a great experience today. The front desk staff were courteous, helpful and I was processed in a timely manner. The waiting room was comfortable and clean.Dr. Pai was great, attentive and very helpful in explaining the scan and the procedure. His medical staff was very professional and we were done in no time with no fuss and no delays.
October 2022
It’s so draining to advocate for yourself. I thought doctors and nurses were supposed to be patient advocates. Not at this place. Everything is a fight. No help from anyone. Really disappointed in staff and services.
My daughter got her ears pierced here by Dr. Pai back in November 2022. Everything was fine until this week, one of her ears became swollen and looked infected. I called the office and spoke with one of the nurses who instructed me on what to do and sent a prescription for antibiotic ointment. It's been 3 days and the swelling has completely gone down, and I was even able to get the earring back in her ear! Very thankful to the office staff, nurses and doctors, thank you!
I'm not sure where the negative reviews are coming from but I had a great experience today. The front desk staff were courteous, helpful and I was processed in a timely manner. The waiting room was comfortable and clean.Dr. Pai was great, attentive and very helpful in explaining the scan and the procedure. His medical staff was very professional and we were done in no time with no fuss and no delays.
It’s so draining to advocate for yourself. I thought doctors and nurses were supposed to be patient advocates. Not at this place. Everything is a fight. No help from anyone. Really disappointed in staff and services.