I took in yoga pants for hemming, and agreed to pay $30. When I went to pick them up, the lady at the desk showed me what good work she had done and then rang me up for $35. She acted as though I was being difficult when I refused to pay more than my printed ticket! The hems are fine, straight stitching with a couple of loose threads and a gape on each side where the hem folds up (she did not bother to stitch that and when I asked, said it was unnecessary). This is not a professionally run business and I will never use them again.
October 2023
All of the bad reviews are 100% accurate. The family that used to own this business was great and ran it extremely well. Note to current owner: if you post hours, you should adhere to those hours. There's nothing more irritating than planning your morning to drop off or pick up your dry cleaning only to find out the business is not open when it's supposed to be. This is the second time this is happened to me and I read the other reviewers comments on the same subject. This is partly why so many small businesses fail. If you don't pay attention to the details, your customers will go elsewhere because they have choice. Good luck, because you're going... read full review
October 2022
I had a similar experience as many others below, I was quoted a price for alterations when I dropped the item off. The price was high but I just wanted it done. When I returned my item was not ready on the date promised and she told me to come back another day.When I returned a few days later she tried to charge me more than what was originally quoted to me. I objected and said I would pay what was originally quoted, she said fine but she had to charge me for pressing. This was a brand new, never worn item that was perfectly pressed when I dropped it off. Why would I pay to have it pressed?Total rip off, never coming back here.
I took in yoga pants for hemming, and agreed to pay $30. When I went to pick them up, the lady at the desk showed me what good work she had done and then rang me up for $35. She acted as though I was being difficult when I refused to pay more than my printed ticket! The hems are fine, straight stitching with a couple of loose threads and a gape on each side where the hem folds up (she did not bother to stitch that and when I asked, said it was unnecessary). This is not a professionally run business and I will never use them again.
All of the bad reviews are 100% accurate. The family that used to own this business was great and ran it extremely well. Note to current owner: if you post hours, you should adhere to those hours. There's nothing more irritating than planning your morning to drop off or pick up your dry cleaning only to find out the business is not open when it's supposed to be. This is the second time this is happened to me and I read the other reviewers comments on the same subject. This is partly why so many small businesses fail. If you don't pay attention to the details, your customers will go elsewhere because they have choice. Good luck, because you're going... read full review
I had a similar experience as many others below, I was quoted a price for alterations when I dropped the item off. The price was high but I just wanted it done. When I returned my item was not ready on the date promised and she told me to come back another day.When I returned a few days later she tried to charge me more than what was originally quoted to me. I objected and said I would pay what was originally quoted, she said fine but she had to charge me for pressing. This was a brand new, never worn item that was perfectly pressed when I dropped it off. Why would I pay to have it pressed?Total rip off, never coming back here.