Reviews for JEAN'S LOCK & KEY SERVICES
Write a reviewHours
Monday: 11AM - 9PM
Tuesday: 11AM - 9PM
Wednesday: 11AM - 9PM
Thursday: 11AM - 9PM
Friday: 11AM - 9PM
Saturday: 11AM - 9PM
Sunday: 11AM - 9PM
Tips
accepts credit cards offers military discount open to all
Ratings
Google: 4.2/5 BBB: No Rating Nextdoor: 2 ❤️JEAN'S LOCK & KEY SERVICES
14431 Chase St, Panorama City
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Needed 3 locks rekeyed and 3 copies of keys as well. Stanley took care of it in about 15 minutes while helping other customers at the same time! Quick service and fair prices! Found me a new locksmith for all lock and key needs!
I called on a Sunday to see if they were open. The guy on the phone said to come over. I went and waited a little for the store to open because the guy on the phone was not the same guy who opened the store. I found out later that there's two locations and the store owner was the one I spoke to on the phone and the guy who opened up the shop was an employee who lived just a few blocks away. Bryan, the employee, was blue-collar friendly and we chatted it up. I came in there to get a 2004 Honda CR-V key copy made. I didn't realize the key I had, had a chip in it and so the keys aren't cheap. It took some programming with my car and definitely needed a specialist to make the copy. Bryan knew his stuff. He even knew that the cable in my car that he needed to hook up the key-programming device to wasn't the right/original cable so he replaced my cable with one that would work with his device, at no charge. Although it took some time, because I had the wrong cable initially, Bryan was patient and diligent to get the work done. The key cost $80, but I know if I went to the dealer, it would cost at least $120, so I know I got a good deal.I looked around and saw something else I wanted. My dad who lives in Hawaii needed an extra garage door opener. I saw one in the store and Bryan was helpful in getting the exact same one. He told me to ask my dad for a picture of the garage door opener. In about 2 minutes of getting the picture, Bryan was able to find the exact same garage door opener and was knowledgeable on how to program it. That was $40, which is cheaper than at other places. This place has a bunch of knick-knacks and Bryan is friendly, knowledgeable, and freely offers up information/advice that may help you with what you need done. I'd definitely come back here again!
This is one place I will surely recommend to everyone. Brian was very helpful in every way. Will never forget the guy who is from New York. I found a real friend in one day. - Josef