This place isn't the best choice for eyewear, and their ethical standards are questionable. They didn't explain the purpose of tests and proceeded without obtaining my explicit permission. The operator didn't seem what is she doing.
January 2024
Agree with other Yelpers that Dr Nguyen is great, but that the staff here is not friendly and commission oriented. During my optical photo capture, the technician was rushing to capture the photo and just kept flashing it when it clearly wasn't ready. Last time I ordered glasses and was rushed through the fitting process. Had to come back a second time because they didn't fit right. They do accept VSP, but I've given them two shots and this is a recurring pattern. I'll have to find someone else.
December 2023
Dr. Ann Nguyen deserves 5 stars . She's an amazing provider and truly listens to your concerns. I've been going to them for 2 years now. If this review was solely on her it would be 5 stars. But I can't give 5 stars because of Bob who can be very rude if you choose not to get glasses with them. It seems like his job is commission based because they will add every "add on $$" under the sun and tell you it's necessary. I came in because I just wanted to use my allowance for the year and was pushed soooo hard. I said I would just think about it and come back if I'm interested and he was like "no why?? Let me be the tie breaker! Let... read full review
This place isn't the best choice for eyewear, and their ethical standards are questionable. They didn't explain the purpose of tests and proceeded without obtaining my explicit permission. The operator didn't seem what is she doing.
Agree with other Yelpers that Dr Nguyen is great, but that the staff here is not friendly and commission oriented. During my optical photo capture, the technician was rushing to capture the photo and just kept flashing it when it clearly wasn't ready. Last time I ordered glasses and was rushed through the fitting process. Had to come back a second time because they didn't fit right. They do accept VSP, but I've given them two shots and this is a recurring pattern. I'll have to find someone else.
Dr. Ann Nguyen deserves 5 stars . She's an amazing provider and truly listens to your concerns. I've been going to them for 2 years now. If this review was solely on her it would be 5 stars. But I can't give 5 stars because of Bob who can be very rude if you choose not to get glasses with them. It seems like his job is commission based because they will add every "add on $$" under the sun and tell you it's necessary. I came in because I just wanted to use my allowance for the year and was pushed soooo hard. I said I would just think about it and come back if I'm interested and he was like "no why?? Let me be the tie breaker! Let... read full review