University Optometry

University Optometry is a highly regarded vision center in Palo Alto, California, known for its exceptional eye care services. The practice offers a wide range of services, including expert eye exams, pediatric eye exams, and the treatment of various eye conditions such as dry eye syndrome, cataracts, glaucoma, and diabetes-related eye problems. The team of eye care professionals at University Optometry is dedicated to providing personalized and comprehensive care to their patients. Dr. Ann Nguyen, in particular, is praised for her amazing bedside manner and her ability to truly listen to her patients' concerns. Patients have noted that the medical aspect of their appointments at University Optometry has been wonderful. While the practice has received overwhelmingly positive reviews, there have been some concerns raised about the communication and customer service aspects of the business. Some patients have reported feeling pressured by the staff, particularly when it comes to purchasing glasses or contact lenses. One patient described an encounter with an employee named Bob, who was described as being pushy and rude when the patient declined to purchase additional products. Despite these isolated incidents, the majority of patients have had a positive experience at University Optometry. They have praised the efficiency and thoroughness of the staff, as well as the short wait times. Overall, University Optometry is considered by many to be Palo Alto's favorite place to get new eyeglasses, sunglasses, and contact lens prescriptions.